Citizens Advice Service

Citizens Advice Mid Suffolk is an independent charity, reliant on local authority grants and donations. We are very grateful that many of you have provided financial support in the past, which has enabled us to provide our service to nearly 3,000 clients during 2016.

 In addition to providing free, confidential and impartial advice to everyone in need on all issues relating to; benefits, debt, employment, consumer rights, legal, relationship and family problems, health and education, we now also:

 •             Organise around 190 food parcels a year for clients and their families, which is one for every day that we are open.

•             Provide a Family Law Advice Clinic every month which provides clients with free half hour sessions with a solicitor to assess family law problems and the options available to them.

•             Run Outreach Advice Centres in Debenham and Elmswell. Twice monthly drop in service for rural communities.

•             Home visits for benefit clients that have difficulties leaving their homes.

•             Employment & Benefit Tribunal Representation with our Specialists.

•             Mid Suffolk District Council Tenants have a dedicated team of money advisers to help them.

•             Run a Multiple Sclerosis project, for families affected by MS .

 During 2016 we helped residents from Worlingworth resolve 113 issues by providing them with free help and advice.

 Your continued support is vital and we would appreciate a donation in 2017 to ensure that we continue to deliver this free, confidential and impartial advice service to everyone in need.

 We continually seek to develop our advice services to ensure that we are meeting the needs of the most vulnerable within our communities. We therefore welcome your thoughts and invite you to come to our Advice Centre to see us at work and help us develop our advice service provision for the future.

 If you would like further information relating to our work or have any questions please do not hesitate to contact us.

 Kind regards,

 Hannah Barton

Marketing Officer

Citizens Advice Mid Suffolk


T. 01449 673186

Citizens Advice Bureaux offer free, confidential, impartial and independent advice from over 3,500 locations. These include high streets, community centres, doctors’ surgeries, courts and prisons.

Our advice helps people resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues. It is available to everyone.

Advice may be given face-to-face or by phone. Most bureaux can arrange home visits and some also provide email advice. A growing number are piloting the use of text, online chat and webcams.

A Citizens Advice service is available in Debenham.  Full details.

For further information on Citizens Advice, visit

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