Your latest bulletin from Suffolk Trading Standards
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Highly pathogenic avian influenza H5N1 has been confirmed at two premises in Suffolk. A backyard flock of poultry, in Little Livermere and a commercial premises in Fakenham Magna.  Suffolk. All poultry on the infected premises will be humanely culled.

A 3km Protection Zone and 10km Surveillance Zone has been put in place around both premises. All poultry keepers within the 3km Protection Zones need to house their birds.

Trading Standards Officers will be be making contact with all properties in the 3km Protection Zones to help us and the Animal and Plant Health Agency establish where poultry are housed.

All bird keepers (whether you have pet birds, commercial flocks or just a few birds in a backyard flock) must keep a close watch on them for signs of disease and maintain good biosecurity at all times.

You should register your poultry, even if only kept as pets, so we can contact you during an outbreak. This is a legal requirement if you have 50 or more birds. Poultry includes chickens, ducks, turkeys, geese, pigeon (bred for meat), partridge, quail, guinea fowl and pheasants.

There are some simple measures that all poultry keepers should take to protect their birds against the threat of avian flu. These apply to people running a large commercial farm, keeping a few hens in their back garden and those rearing game birds.

These include:

- Keep the area where birds live clean and tidy, control rats and mice and regularly clean and disinfect any hard surfaces
- Keep chickens and turkeys completely separate from ducks and geese
- Conduct regular maintenance checks on their sheds
- Clean moss off the roofs, empty gutters and remove vegetation between sheds where birds are kept
- Draw up contingency plans for storing bedding and dealing with pests
- Place birds’ feed and water in fully enclosed areas that are protected from wild birds, and remove any spilled feed regularly
- Put fencing around outdoor areas where birds are allowed and limit their access to ponds or areas visited by wild waterfowl
- Clean and disinfect footwear before and after entering premises where birds are kept

Poultry keepers and members of the public should report dead wild birds to the Defra helpline on 03459 33 55 77 and keepers should report suspicion of disease to APHA on 03000 200 301.

For more information visit the Gov site here: https://www.gov.uk/guidance/avian-influenza-bird-flu

 
Two weeks ago a vulnerable Lowestoft resident was approached at the door by a trader who advised that their chimney was unsafe.

Due to the worry and pressure from the trader the resident agreed to have the chimney reduced in size, and paid £2,000 in cash.

The trader carried out the work, but in doing so damaged tiles including ridge tiles. The trader left without supplying any paperwork.

Were you approached? If so, do you have information about the trader?

Our advice is:

- never agree to have any work done as a result of a cold call, and don't be pressurised into having the job done immediately

- if you think work needs doing to your home, get quotes from 2 or 3 traders

- ask for the full name and address from a trader before considering dealing with them, and never rely solely on a mobile phone number

- ask for a written quotation detailing all the proposed work and a final price for the job BEFORE the work is started

- only pay once the work is completed to your satisfaction, don't pay up front for materials, don't pay cash

If you have any information, or if you have been approached by these doorstep callers, please contact us via Citizens Advice Consumer Service on 0808 223 1133. 
 

The global shortage of construction materials has led to a surge in rogue traders who take deposits, then fail to return to complete the work as agreed.

When looking to hire a tradesperson, do your research. Check, check and check again!

Compare
Speak with multiple tradespeople to compare. Get at least three quotes. Check with friends and family for recommendations, or on legitimate trader websites. Take your time. Legitimate traders will not rush you to make a decision.

History
Find out more about the company using trusted websites and reviews.

Establish the details
What work will be carried out? When will it start? Who will be doing the work? How much will it cost? Remember that a quote is more binding than an estimate!

Contract
Ask for a contract for the work.

Keep all paperwork
This may be needed if anything goes wrong.

If you’re not sure, research more!

 
Has your online account been hacked?

Whether it be your emails or a social media accounts, all may not be lost.

Follow these tips from the National Cyber Security Centre to try and recover it: https://ncsc.gov.uk/guidance/recovering-a-hacked-account

Steps that you can take include contacting the account provider, checking your email account for auto forward rules set up by the hacker, changing passwords and setting up two-factor authentication.
 

There is an ongoing listeria outbreak linked to ready-to-eat smoked fish.

The advice to those who are over 65, pregnant or have weakened immune systems is that they should ensure that ready to eat smoked fish is thoroughly cooked before they eat it.

'Ready to eat smoked fish’ refers to chilled smoked fish products that would not normally be cooked at home before being eaten.

This is because of an ongoing outbreak of Listeria monocytogenes which is particularly unsafe for those who are susceptible to Listeria infection.

The investigation has identified 14 linked cases of listeriosis since 2020, with eight of these since January 2022. Cases have been identified in England and Scotland. The majority of these individuals reported eating ready to eat smoked fish. One case has been a pregnant woman.

Listeriosis is a form of food poisoning caused by the bacterium Listeria monocytogenes. Most people who are affected get mild gastroenteritis which subsides in a few days.

However, certain individuals are particularly at risk of severe illness such as meningitis and life-threatening sepsis. These include those over the age of 65, those with certain underlying conditions such as cancer, liver and kidney failure or who are taking medications which can weaken the immune system. Listeriosis in pregnancy can cause miscarriages and severe sepsis or meningitis in new-born babies.

 

New restrictions are now in force on the amount of pork or pork products members of the public can bring to Great Britain from Europe.

This is to help prevent the introduction of African Swine Fever.

African swine fever poses no risk to human health, but is a highly contagious disease for pigs and wild boar. In recent months it has been spreading in mainland Europe leading to the deaths of thousands of pigs and causing significant disruption to the meat trade. With no vaccine available, the disease poses a significant risk to our domestic pig herd and our long-term ability to export pork and other pork products around the globe.

It is no longer legal to bring pork or pork products weighing over two kilograms, unless they are produced to the EU’s commercial standards. This does not apply to commercial imports, which remain unaffected by the control.

Everyone can help to stop the spread of ASF to the UK by doing the following:

  • If you are visiting non-EU countries, you must not bring any pork or pork products back to the UK.
  • If you are visiting EU or EFTA countries (Switzerland, Norway, Iceland or Liechtenstein), you must not bring pork or pork products which are over 2kg unless they meet EU commercial production standards.
  • Disposing of leftovers or food waste in secure bins that pigs or wildlife cannot access.
  • Farmers, the public and members of the food industry should practice high biosecurity standards, including never feeding catering waste, kitchen scraps or meat products to pigs, which is illegal and can spread the disease.
 

TK Maxx are recalling two baby blankets due to an issue which may result in loose threads around the edge of the blanket. These threads may present entrapment, strangulation, and choking hazards

Batch No - Blue
714010

Batch No - Beige
714015

The product code 714010 or 714015 will be shown on the price sticker and your receipt. The product was on sale in TK Maxx and Homesense stores between May 2022 and June 2022.

If you purchased the product, please stop using it immediately and return to any TK Maxx or Homesense store for a full refund.

 
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