Your latest bulletin from Suffolk Trading Standards

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Please be careful of this very convincing scam email received by a Suffolk resident!

The email purports to be from Anglian Water, threatening to disconnect people if they don't click on a link to update their personal details.

This is a fake email.

If you receive it, report the scam email to Scams Action by calling 0300 330 3003 and then delete it.





We have received reports of fish sellers calling at properties in Coddenham and Stoke By Nayland.

If you are approached, please do not deal with them, and report to us via 03454 040506.

These traders travel nationally, cold calling consumers’ homes selling the fish.

This is often misdescribed, mislabelled or unlabelled, overpriced and sometimes underweight. They usually use Transit-style vans which may not be refrigerated.

Our advice is not to purchase!




Lincolnshire Police are requesting assistance to identify a man who conned an elderly consumer out of £26,000.

Can you help to identify this man?

The crime took place early in April this year and the victim, a man in his 60's, was tricked into handing over £26,000 in return for repairs to the roof of his property which were never completed.

If you recognise this man, please contact Lincolnshire Police here: quoting incident 226 of 8 April 2019. You can also report anonymously by visiting Crimestoppers or calling 0800 555 111.




Whirlpool is now recalling tumble dryers that could be a fire danger.

The dryers, of which up to 800,000 could still be in use, are being recalled, with owners given a free replacement.

The recall covers all models of vented and condensing tumble dryers produced between 1 April 2004 and 30 September 2015 and sold in the United Kingdom under the Hotpoint, Indesit, Creda, Proline and Swan brands, with the exception of those which have been modified or replaced in accordance with the agreement between Whirlpool UK Appliances Limited and Peterborough Council of September 2015.

Consumers can:

Call the Whirlpool helpline on 0800 151 0905 for more information.

Visit the safety website for a full list of affected machines:


Product Recalls


Fraud and Scam Advice


Consumer Rights


Friends Against Scams


Become a Consumer Champion


If you need advice, or want to report a scam or rogue trader,
call us via 03454 040506.





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