Please stay scam aware. We have included the latest scams reported to us below.

Calls from individuals introducing themselves as ‘conservation officers’ from the local council, offering a "free" loft insulation check

  • Hang up
  • Do not share your address or personal details
  • Report it to Suffolk Trading Standards or call them on 03454 040506 
  • Make your neighbours aware, especially those who may be more vulnerable


Scam text messages stating a council tax refund is due which includes a link.

  • Do not reply or forward the messages on
  • Do not click any links
  • Do not share your bank account details
  • Report it to Suffolk Trading Standards
  • Delete the message
  • We will always inform you of any changes in writing or via your MyAccount